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I had an exam the next day, but I was still late for the flight. The last flight to Oslo.

I ran to the service counter, and the woman hesitated before she said, well, there is a last flight to Stockholm...

So I got on it, business, slept in the airport and still made it to the exam on the first morning flight to Oslo.

And passed.

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Today's promt was Customer Service: Recall a particularly good example of customer service you've witnessed or experienced.